Author Archives: Bob Ferrari

Yet Another Airline System-wide Outage- Implications for Supply Chain Backbone Systems Technology Change

Last week, thousands of airline passengers were delayed worldwide after a computer glitch temporarily halted departures at United Airlines, the latest in a series of outages to affect other airlines as well. Last week’s United system glitch was reportedly attributed to the airline’s weight reporting system which calculates and governs an aircraft’s total weight load […]

Contrasts in the Planning for the Upcoming Retail and Online Holiday Surge Period

In the wake of overly optimistic forecasts of retail spending expected in the coming holiday fulfillment surge quarter, key online providers and parcel carriers are indicating their plans for temporary seasonal holiday related hiring.  However, it would seem that each comes with differing business assumptions. On the parcel logistics, transportation and last fulfillment front, UPS […]

Initial Learning from the Samsung Note 7 Sales and Production Suspension

More information continues to come forth regarding Samsung’s bold decision to permanently suspend production and sale of its newly announced Galaxy Note 7 smartphone. Thus far, the information points to both product design/management as well as supply chain related learning. While it is still rather early to be able to definitely conclude what led to […]

This Week- Supply Chain Matters Attending Kinaxis 2016 Customer Conference

We wanted to alert or Supply Chain Matters readers that Executive Editor and Independent Supply Chain and B2B Industry Analyst Bob Ferrari will be attending the Kinaxis sponsored Kinexions 2016 customer conference being conducted this week in Nashville. Festivities begin Tuesday evening. This is the annual gathering of supply chain planning and response management technology […]

Emissions Scandal: Volkswagen Agrees to Financial Settlement with U.S. Dealers

The ongoing brand crisis involving Volkswagen and specifically its customers and franchised dealers over the diesel engine emissions alteration admission scandal that occurred over a year ago continues as it ever so slowly moves toward action plans and financial compensation. Earlier this month, VW agreed to pay as much as $1.2 billion to its over […]

Report Indicating that Samsung has Temporarily Suspended Production of Galaxy Note 7 Smartphones

Supply Chain Matters has previously posted commentaries regarding the ongoing brand, product and supply chain learning implications regarding the product recall surrounding the fairly newly announced Samsung Galaxy Note 7 and its manufacturer, Samsung Electronics.  Incidents of fires presumably caused by lithium ion battery thermal runaway remain a concern, as is the damage to the […]

Remain Cautious of Overly Optimistic Retail Sales Forecasts Regarding the Coming Holiday Fulfillment Quarter

Last week the National Retail Federation (NRF) issued its annual forecast concerning holiday related spending which painted a very optimistic picture regarding the upcoming holiday sales period.  We advise B2C and B2B retail planning teams to be very cautious and diligent regarding the applicability of such data. Actual retail sales activity pegged to each channel, […]

The Effects of Hurricane Matthew Are Yet to Unfold for Multi-Industry Supply Chains

I am penning this Supply Chain Matters blog commentary on Friday morning as Hurricane Matthew continues to make its way up the Florida coast. This morning, the central eye of this powerful storm is located just off Daytona Beach Florida and continues on its northward path, with a potential threat of a U.S. landfall looming.  […]

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